Like last week, we looked at how to do mobile usability testing. It’s not as easy as it looks, trying to find a way to record the screen, the participant’s face, and their gestures. Finding something that would get all of that, or an approximation, while still simulating a natural environment, was the challenge.
The way I decided that worked best was to have a MacBook’s webcam recording the participant’s face, while the participant adjusted a few settings so that their mobile device was reflected onto the MacBook and recorded, and that a dot would appear when their fingers touched the screen. It seemed to be the best solution I could find, but even that was imperfect. I just didn’t like the idea of a camera mounted on the device itself. It seemed like it would be unnatural.