It was interesting to learn about two types of usability this week, formative and summative, and try to go in depth with each one, because of the arguments we had to make for one over the other. In the situation given us, I chose to argue for formative testing, as I thought it would work better for the situation.
The only user testing I’ve personally done is for another one of these classes, but it was insightful. I’ve also seen some of the results from user testing in projects I’ve had at work, with a team set up specifically to conduct the testing. Their findings helped change the design in some cases, so it was valuable, if a little hard to take.